{"id":40,"date":"2022-10-13T14:28:46","date_gmt":"2022-10-13T14:28:46","guid":{"rendered":"https:\/\/www.aidalabips.com\/?page_id=40"},"modified":"2023-01-26T02:36:19","modified_gmt":"2023-01-26T02:36:19","slug":"politica-de-devolucion-de-dinero","status":"publish","type":"page","link":"https:\/\/www.aidalabips.com\/index.php\/politica-de-devolucion-de-dinero\/","title":{"rendered":"Pol\u00edtica de Devoluci\u00f3n de Dinero"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-image: url(&quot;https:\/\/www.aidalabips.com\/wp-content\/uploads\/2022\/10\/Devolucion-de-dinero-scaled-e1667245261843.jpg&quot;);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:var(--awb-color3);border-style:solid;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-1{margin-top:10px!important; margin-right:0px!important;margin-bottom:15px!important;margin-left:0px!important;}}@media only screen and (max-width:640px) {.fusion-title.fusion-title-1{margin-top:10px!important; margin-right:0px!important;margin-bottom:10px!important; margin-left:0px!important;}}<\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:10px;margin-right:0px;margin-bottom:15px;margin-left:0px;\"><h1 class=\"title-heading-left\" style=\"margin:0;\">POL\u00cdTICA DE DEVOLUCI\u00d3N DEL DINERO<\/h1><\/div><div class=\"fusion-text fusion-text-1\"><p>De conformidad con el c\u00f3digo de comercio y el estatuto del consumidor, ley 1480 de octubre de 2011 acerca de DEVOLUCI\u00d3N DE DINERO, AIDALAB SAS establece el proceso, seg\u00fan las siguientes consideraciones:<\/p>\n<\/div><style type=\"text\/css\">#accordion-40-1 .fusion-panel:hover{ border-color: var(--awb-color3) } #accordion-40-1 .fusion-panel { border-color:var(--awb-color3); }.fusion-accordian  #accordion-40-1 .panel-title a .fa-fusion-box{ color: var(--awb-color1);}.fusion-accordian  #accordion-40-1 .panel-title a .fa-fusion-box:before{ font-size: 16px; width: 16px;}.fusion-accordian  #accordion-40-1 .panel-title a{font-size:24px;color:var(--awb-color8);font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordion-40-1 .toggle-content{font-size:var(--awb-typography4-font-size);color:var(--awb-color8);font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian  #accordion-40-1 .fa-fusion-box { background-color: var(--awb-color8);border-color: var(--awb-color8);}.fusion-accordian  #accordion-40-1 .panel-title a:not(.active):hover, #accordion-40-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color5);}.fusion-accordian  #accordion-40-1 .panel-title .active .fa-fusion-box,.fusion-accordian  #accordion-40-1 .panel-title a:not(.active):hover .fa-fusion-box { background-color: var(--awb-color5)!important;border-color: var(--awb-color5)!important;}<\/style><div class=\"accordian fusion-accordian\"><div class=\"panel-group\" id=\"accordion-40-1\"><style type=\"text\/css\">.fusion-accordian  #accordion-40-1 .panel-57e1a84d7c966bd6d .panel-title a{color:var(--awb-color8);}.fusion-accordian  #accordion-40-1 .panel-57e1a84d7c966bd6d .toggle-content{color:var(--awb-color8);}<\/style><div class=\"fusion-panel panel-default panel-57e1a84d7c966bd6d\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_57e1a84d7c966bd6d\"><a aria-expanded=\"false\" aria-controls=\"57e1a84d7c966bd6d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-40-1\" data-target=\"#57e1a84d7c966bd6d\" href=\"#57e1a84d7c966bd6d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">SI LA PRUEBA FUE TOMADA<\/span><\/a><\/h4><\/div><div id=\"57e1a84d7c966bd6d\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_57e1a84d7c966bd6d\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>a. Si el examen solicitado por el paciente fue tomado y procesado no habr\u00e1 lugar a devoluci\u00f3n del dinero.<\/p>\n<p>b. Si el examen no fue solicitado por el paciente pero fue tomado y procesado por error del Laboratorio se har\u00e1 la respectiva devoluci\u00f3n del dinero.<\/p>\n<\/div><\/div><\/div><style type=\"text\/css\">.fusion-accordian  #accordion-40-1 .panel-fc44a76483269208a .panel-title a{color:var(--awb-color8);}.fusion-accordian  #accordion-40-1 .panel-fc44a76483269208a .toggle-content{color:var(--awb-color8);}<\/style><div class=\"fusion-panel panel-default panel-fc44a76483269208a\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_fc44a76483269208a\"><a aria-expanded=\"false\" aria-controls=\"fc44a76483269208a\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-40-1\" data-target=\"#fc44a76483269208a\" href=\"#fc44a76483269208a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">SI LA PRUEBA NO FUE TOMADA<\/span><\/a><\/h4><\/div><div id=\"fc44a76483269208a\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_fc44a76483269208a\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>a. Si el paciente solicito el examen y este fue ingresado al sistema, pero posteriormente desiste de hacerse la prueba, se realizar\u00e1 la devoluci\u00f3n del dinero.<\/p>\n<p>b. Si el pago es realizado por medio de datafono (tarjetas cr\u00e9dito, d\u00e9bito), se realizar\u00e1 la devoluci\u00f3n haci\u00e9ndose el respectivo descuento cobrado por el banco (comisi\u00f3n y retenci\u00f3n en la fuente).<\/p>\n<p>c. Si el pago fue realizado en efectivo, transferencia y\/o c\u00f3digo QR, se har\u00e1 la devoluci\u00f3n sin descuento alguno.<\/p>\n<\/div><\/div><\/div><style type=\"text\/css\">.fusion-accordian  #accordion-40-1 .panel-5b566c4d5c7726c31 .panel-title a{color:var(--awb-color8);}.fusion-accordian  #accordion-40-1 .panel-5b566c4d5c7726c31 .toggle-content{color:var(--awb-color8);}<\/style><div class=\"fusion-panel panel-default panel-5b566c4d5c7726c31\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_5b566c4d5c7726c31\"><a aria-expanded=\"false\" aria-controls=\"5b566c4d5c7726c31\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-40-1\" data-target=\"#5b566c4d5c7726c31\" href=\"#5b566c4d5c7726c31\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">EXAMENES CANCELADOS CUYAS MUESTRAS NO SON RECOGIDAS<\/span><\/a><\/h4><\/div><div id=\"5b566c4d5c7726c31\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_5b566c4d5c7726c31\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>a. El valor cancelado por los ex\u00e1menes cuyas muestras no recoge o no se toma el paciente, no se devuelve.<\/p>\n<p>b. El paciente tendr\u00e1 un plazo m\u00e1ximo de un mes contado a partir de la fecha del ingreso para traer o tomarse la muestra. Si se excede este t\u00e9rmino, no tendr\u00e1 a lugar la recepci\u00f3n y procesamiento de la muestra ni a la devoluci\u00f3n del dinero.<\/p>\n<\/div><\/div><\/div><style type=\"text\/css\">.fusion-accordian  #accordion-40-1 .panel-f584418e4ef2a071d .panel-title a{color:var(--awb-color8);}.fusion-accordian  #accordion-40-1 .panel-f584418e4ef2a071d .toggle-content{color:var(--awb-color8);}<\/style><div class=\"fusion-panel panel-default panel-f584418e4ef2a071d\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_f584418e4ef2a071d\"><a aria-expanded=\"false\" aria-controls=\"f584418e4ef2a071d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-40-1\" data-target=\"#f584418e4ef2a071d\" href=\"#f584418e4ef2a071d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">EXAMENES CANCELADOS QUE DECIDEN NO SER TOMADOS<\/span><\/a><\/h4><\/div><div id=\"f584418e4ef2a071d\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_f584418e4ef2a071d\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>En caso de que el paciente no decida tomarse el examen que ha cancelado, este puede hacer uso de este valor en los treinta d\u00edas posteriores al pago, abon\u00e1ndolo para el procesamiento de otro examen o cedi\u00e9ndolo a quien considere pertinente (familiar o amigo).<\/p>\n<\/div><\/div><\/div><style type=\"text\/css\">.fusion-accordian  #accordion-40-1 .panel-ec75772a46a873657 .panel-title a{color:var(--awb-color8);}.fusion-accordian  #accordion-40-1 .panel-ec75772a46a873657 .toggle-content{color:var(--awb-color8);}<\/style><div class=\"fusion-panel panel-default panel-ec75772a46a873657\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ec75772a46a873657\"><a aria-expanded=\"false\" aria-controls=\"ec75772a46a873657\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-40-1\" data-target=\"#ec75772a46a873657\" href=\"#ec75772a46a873657\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">DEVOLUCION DEL DINERO<\/span><\/a><\/h4><\/div><div id=\"ec75772a46a873657\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_ec75772a46a873657\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>En el momento de cumplir con las condiciones requeridas para la devoluci\u00f3n del dinero, es necesario:<\/p>\n<p>a. Diligenciar el formato DIF-F-41 SOLICITUD DE DEVOLUCI\u00d3N DE DINERO<\/p>\n<p style=\"text-align: center;\">Si el valor cancelado fue realizado por transferencia o c\u00f3digo QR, es necesario que adjunte el comprobante de pago en estado APROBADO, donde se evidencie el valor cancelado a este establecimiento.<\/p>\n<\/div><\/div><\/div><style type=\"text\/css\">.fusion-accordian  #accordion-40-1 .panel-694b2560f3fd2ad5d .panel-title a{color:var(--awb-color8);}.fusion-accordian  #accordion-40-1 .panel-694b2560f3fd2ad5d .toggle-content{color:var(--awb-color8);}<\/style><div class=\"fusion-panel panel-default panel-694b2560f3fd2ad5d\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_694b2560f3fd2ad5d\"><a aria-expanded=\"false\" aria-controls=\"694b2560f3fd2ad5d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-40-1\" data-target=\"#694b2560f3fd2ad5d\" href=\"#694b2560f3fd2ad5d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">TIEMPO DE DEVOLUCION<\/span><\/a><\/h4><\/div><div id=\"694b2560f3fd2ad5d\" class=\"panel-collapse collapse \" araia-labelledby=\"toggle_694b2560f3fd2ad5d\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>El tiempo establecido para la verificaci\u00f3n y resoluci\u00f3n de este tr\u00e1mite es de m\u00e1ximo quince (15) d\u00edas h\u00e1biles<\/p>\n<\/div><\/div><\/div><\/div><\/div><div ><style>.fusion-body .fusion-button.button-1.button-3d,.fusion-body .fusion-button.button-1.button-3d:hover{box-shadow:inset 0 1px 0 #fff, 0 0.15em 0 hsla(var(--awb-color5-h),calc(var(--awb-color5-s) - 5%),calc(var(--awb-color5-l) - 10%),var(--awb-color5-a)), 0.1em 0.2em 0.2em 0.15em rgba(0, 0, 0, 0.3);}.fusion-body .fusion-button.button-1.button-3d:active,.fusion-body .fusion-button.button-1.button-3d:hover:active{box-shadow:inset 0 1px 0 #fff, 0 1px 0 hsla(var(--awb-color5-h),calc(var(--awb-color5-s) - 5%),calc(var(--awb-color5-l) - 10%),var(--awb-color5-a)), 0.05em 0.1em 0.1em 0.07em rgba(0, 0, 0, 0.3);}.fusion-body .fusion-button.button-1{border-color:var(--awb-color1);border-radius:4px 4px 4px 4px;background:#8e44b3;}.fusion-body .fusion-button.button-1 .fusion-button-text,.fusion-body .fusion-button.button-1 i,.fusion-body .fusion-button.button-1:hover .fusion-button-text,.fusion-body .fusion-button.button-1:hover i,.fusion-body .fusion-button.button-1:focus .fusion-button-text,.fusion-body .fusion-button.button-1:focus i,.fusion-body .fusion-button.button-1:active .fusion-button-text,.fusion-body .fusion-button.button-1:active i{color:var(--awb-color1);}.fusion-body .fusion-button.button-1:hover,.fusion-body .fusion-button.button-1:active,.fusion-body .fusion-button.button-1:focus{border-color:var(--awb-color1);background:#ec008b;}<\/style><a class=\"fusion-button button-3d fusion-button-default-size button-custom button-1 fusion-button-default-span fusion-button-default-type\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.aidalabips.com\/wp-content\/uploads\/2022\/10\/PoliticaDevolucion.pdf\" style=\"margin-top:30px;\"><span class=\"fusion-button-text\">Descargar Documento<\/span><\/a><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:50% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 3.84%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 3.84%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:50% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 3.84%;margin-left : 3.84%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-40","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.aidalabips.com\/index.php\/wp-json\/wp\/v2\/pages\/40","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.aidalabips.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.aidalabips.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.aidalabips.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.aidalabips.com\/index.php\/wp-json\/wp\/v2\/comments?post=40"}],"version-history":[{"count":8,"href":"https:\/\/www.aidalabips.com\/index.php\/wp-json\/wp\/v2\/pages\/40\/revisions"}],"predecessor-version":[{"id":827,"href":"https:\/\/www.aidalabips.com\/index.php\/wp-json\/wp\/v2\/pages\/40\/revisions\/827"}],"wp:attachment":[{"href":"https:\/\/www.aidalabips.com\/index.php\/wp-json\/wp\/v2\/media?parent=40"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}